GTC
General Terms and Conditions for the Rental of Holiday Apartments (T&C)
by Marcel Klöppner
Liliengrund 6, 99817 Eisenach
Tel. 03691 8614944
villa-liliengrund@gmx.de
The above contact details can also be used for questions, complaints and suggestions.
1. General
These T&C constitute a binding contract between the landlord and the tenant and govern the relationship between the landlord and the tenant. Bookings of vacation apartments via this website are subject to these T&Cs, so that the tenant must agree to them. If the tenant does not agree to the T&C, the use of the website and the booking of a vacation apartment is not permitted.
Registration on the website is only permitted to persons who can conclude legally binding contracts. For this reason, the services may only be used by persons over the age of 18. The tenant assures that he/she provides truthful and complete information. The data must be kept up to date by the tenant. The landlord is entitled to temporarily or permanently exclude tenants from using the web portal if they provide false or incomplete information.
The landlord is permitted to make changes to the T&C. The tenant will be informed of this by e-mail within a period of 20 days.
Personal information is required when using the website, for making contact and for carrying out bookings, for example the full name, telephone number and e-mail address of the tenant. For more information on personal data, please refer to the privacy policy (https://www.villa-liliengrund.com/en/en/datenschutz). If the tenant provides his/her telephone number, please note that, in accordance with existing regional regulations, there may be a right to be entered in an objection list, e.g. in Germany the so-called Robinson list (https://www.robinsonliste.de).
2. Rental agreement | payment
The tenant can make a non-binding inquiry via the landlord's website https://www.villa-liliengrund.com/en/. An offer will be sent to the tenant by e-mail in response to this non-binding inquiry. In addition, the Tenant has the option of making a binding booking directly via the website https://www.villa-liliengrund.com/en/ after selecting the respective apartment.
With the confirmation of the offer by the tenant or the binding booking of the tenant on the landlord's website, a deposit of 25% is due.
This is to be paid in advance within 5 days of receipt of the confirmation of the offer or the booking confirmation to the landlord to the following account:
Account details:
Marcel Klöppner
IBAN: DE30 1203 0000 1066 7165 47
BIC: BYLADEM1001
The rental agreement is concluded subject to these General Terms and Conditions. The vacation apartment is reserved until receipt of the deposit by the landlord, taking into account the payment deadline.
The balance of 75% of the rental price must be received by the landlord in the above-mentioned account no later than 7 days before arrival without further request.
The landlord reserves the right to withdraw from the rental contract in the event of late payment of the deposit or final payment. The landlord shall then be entitled to claim compensation in accordance with the flat rates set out in clause 10 of this contract.
In the case of a short-term booking (maximum 7 days before arrival), the total amount is to be paid immediately before arrival without a deposit being required. Payment by EC card or credit card is not possible on site.
3. Arrival
The vacation apartment is available to the tenant from 3 pm on the day of arrival. The tenant undertakes to inform the landlord in advance of the approximate time of arrival of the tenant. In the event of late arrival, the tenant is requested to inform the landlord in good time. The keys will be handed over on site at the vacation apartment.
4. Tourism promotion tax
The local tourism promotion tax is levied by the city of Eisenach and is based on the respective statutes for levying a tourism promotion tax of the city of Eisenach. The landlord is obliged to collect the tourism promotion tax from the tenant. The tourism promotion tax is collected together with the rent.
5. Pets
Pets are not permitted.
6 Condition of the rented property
Minor deviations of the rented property, in particular with regard to individual equipment features, from the images shown on the Internet or elsewhere are possible and do not constitute a defect in the rented property
7 Obligations of the tenant
The vacation apartment may only be occupied and used by the contractually agreed number of persons (adults and children, including any extra beds). In the event of over-occupancy, the right is reserved to turn away unannounced persons or to charge additional costs.
Any complaints about the rented property (including those about the state of cleaning) must be reported to the landlord immediately upon becoming aware of them so that remedial action can be taken. Otherwise, it shall be assumed that the rented property complies with the contractual specifications. All rented items or items contained therein (e.g. glasses, plates, other items) that have been damaged or lost during the stay must be replaced by the tenant. The tenant is obliged to report all defects and damage that occur during the rental period immediately. The tenant is responsible for proving that damage did not occur during the rental period and that he or the persons accompanying him are not at fault. The tenant who becomes the contractual partner is personally liable for all fellow travelers.
Smoking is not permitted in the vacation apartment. During the stay, each tenant is obliged to keep the vacation apartment clean.
The tenant is obliged to treat the rented property with care and to ensure that fellow travelers and relatives also comply with the rental conditions. The entrance door should always be closed and locked with a key when leaving the house. Water and electricity must be used sparingly. All windows must be closed when leaving the apartment in order to avoid possible damage caused by storms or burglary.
If the tenant fails to comply with their obligations, the landlord is entitled to terminate the contract without notice and have the apartment vacated. All consequential damage and additional expenses will be charged to the tenant without deduction.
8. Use of the internet
Internet access is available to the tenant in the vacation apartment free of charge. It is pointed out that the landlord has no influence on data volume, speed and condition of the network operation and that liability is excluded.
The tenant undertakes not to use the Internet connection unlawfully, in particular not to
- distribution or reception of criminal and/or illegal and/or immoral content or reference to such content;
- making illegal contact;
- Use of peer-to-peer networks ("file-sharing networks");
- Infringement of national and international copyright, trademark, patent, name and labeling rights as well as other industrial property rights and personal rights;
- intrusion into third-party data networks, data storage or end devices ("hacking");
- Establishing connections that result in payments or other consideration from third parties to the customer or third parties;
- Sending unsolicited messages ("spamming");
- Using equipment or running applications that lead or may lead to disruptions/changes to the functionality or structure of the Internet connection provided.
If the tenant violates these obligations, he shall be liable for damages.
9. Departure
On the day of departure, the apartment must be vacated by 11:00 a.m. and left swept clean (waste garbage cans emptied, bottles and paper disposed of, dishes washed, dishwasher emptied). In the event of non-compliance with this obligation, the landlord is entitled to charge an additional fee of EUR 20.
10 Withdrawal from the rental agreement I Cancellation fees
The contracting parties agree that cancellation fees will be charged to the tenant in the event of withdrawal and cancellation by the tenant. The following provisions are agreed in this respect:
Guests may cancel free of charge up to 7 days before arrival. In the event of cancellation in the 7 days prior to arrival, the guest shall pay an amount equal to the total price.
If the tenant does not show up or cancels on the day of arrival, the cancellation costs are 100% of the rental price. A cancellation invoice will be issued to show the costs and, if necessary, a corresponding refund of the payment made will be made. This will be done until the end of the contractually agreed rental period. The above-mentioned cancellation costs shall apply subject to proof to the contrary to be provided by the Hirer for the damage caused by the loss of rental income and shall be limited to the specific damage caused by the loss of rental income. The rental period agreed in the rental contract is binding. Late arrival or early departure shall not be reimbursed or remunerated. We recommend that you take out travel cancellation insurance.
11 Liability
The landlord is liable without limitation in the event of intent and gross negligence, injury to life, limb or health, in the absence of a guaranteed quality or in the event of a breach of the Product Liability Act. Notwithstanding the above, in the event of a breach of a material obligation (cardinal obligation), the Lessor shall only be liable for damage typical of the contract and reasonably foreseeable at the time of conclusion of the contract. Essential obligations (cardinal obligations) are obligations whose fulfillment is essential for the proper execution of the contract, whose breach jeopardizes the achievement of the purpose of the contract and on whose compliance the contractual partner may regularly rely.
The landlord cannot be held liable for influences for which he himself is not responsible (e.g. impairments due to road or construction work).
The landlord is not liable for items brought into the apartments by the tenant.
12 Force majeure
If the fulfillment of the rental contract is directly and significantly impeded, endangered or impaired as a result of force majeure at the location of the vacation apartment or in the immediate vicinity (radius 20 km) (natural disasters, war, civil unrest), both parties may withdraw from the rental contract without the contracting parties being obliged to pay compensation to each other.
13. Severability clause | written form | applicable law
Should one of these provisions be invalid, this shall not affect the validity of the remaining provisions.
Amendments and additions to this contract must be made in writing. This also applies to the amendment of this written form clause.
This contract is subject to the law of the Federal Republic of Germany